I am an optimist by nature and I have remained skeptical of  dark forecasts which predict the future based on one dominant trend  (AI comes to mind) while ignoring multiple factors that are likely to moderate or change an expected trajectory.  Imagine my surprise and delight to read about a  recent study on the future of work that predicted that both lawyers and librarians are two of the careers  which are expected to experience increased demand through 2030. The Future of Skills” Employment in 2030 was produced as the result of a collaboration by Pearson – the educational publisher, NESTA-  a global innovation foundation and the Oxford Martin School.

The report even highlights the surprising inclusion of librarians in the high growth professions: Although traditional libraries have evolved ” we’ll still need people: librarians, to help us navigate information both old and new. But like many occupations, the skills profile of a librarian is likely to shift substantially in the years ahead.”

The paper addresses the following research question “Given the likely drivers of change in future labor markets, which occupations would grow or decline in demand by 2030 and what will their skills profile be?

Key trends influencing US and UK labor markets include: technological change, globalization, demographic change, environmental sustainability, urbanization, increasing inequality and political uncertainty. Human experts and machine intelligence algorithms analyzed the future of employment and skills.  Here are the results:


Jobs in Demand 2030

Frankly I find it surprising that there appears to be so little  overlap between the US and UK lists of top jobs. Some of this I assume can be attributed to the study having used the standard employment categories provided by the UK and US governments. Maybe Personal Appearance Workers (6 US) have an equivalence with “Sports and Fitness Occupations” ( 3UK). But where are the UK Lawyers and Librarians –  Shall we just blame their disappearance  on Richard “The End of Lawyers” Susskind.

21st century skills that will be in demand in the marketplace in the US include interpersonal skills, teaching social perceptivenss, service orientation and persuasion . Higher order skills cognitive skills  in demand include: complex problem-solving, originality, fluency of ideas and active learning.

Skills in Demand 2030


The report drew six conclusions:

  1. 1. Only one and five workers or an occupation that will shrink
  2. 2. Only one in 10 workers are in occupations that are likely to grow.
  3. Seven and 10 workers are jobs where there is greater uncertainty about the future.
  4.  First century skills will be in demand but a more nuanced understanding of which skills will be in cremate greatest demand is required.
  5. Our research Definitively shows that both knowledge and skills will be required for the future economy.
  6. Occupations and their skill requirements are not set in stone. Occupations can be redesigned to pair unique human skills of productivity gains from technology to boost demand for jobs.

This will not be a slam dunk. The report provides recommendations for educations, policymakers and individuals can take to better prepare for a very  uncertain future.  Collage degrees may lose some status as other kinds of skills related credentials emerge which can be acquired throughout the course of a career in order to adapt to emerging demands and opportunities. Jobs will not be set in stone and even the job titles that survive are likely to be radically transformed as their are paired with advances in AI.







In late September Bloomberg Law announced several new research features which leverage artificial intelligence and machine learning technologies to accelerate case law research.  The The new “Points of Law”  feature allows attorneys to quickly find language critical to a court’s reasoning to support their legal arguments . This feature was immediately available to all current subscibers to Bloomberg Law at no additional cost.

The Bloomberg Law platform now features one million points of law and is updated throughout the day. “Points of law” results are generated by the application of machine learning to the Blaw database of 13 million published and unpublished state and federal court opinions. Researchers can either start  there research with a point of law or start with a keyword then sort by relevance or most cited.

Bloomberg Law Points of Law


This new feature was created is response to the market demand for workflow enhancing tools. “Points of law” research results highlight the relevant language in each opinion. The press release describes the benefit as “enabling attorneys to Continue Reading Bloomberg Law Launches AI Enabled Research Features: Points of Law and Citation Maps


Thanks to Vable for hosting this webinar where I will speak on the transformation of libraries into “insights engines.”  Below is the text of their announcement.  Register for the Webinar  here.

Join Jean O’Grady and Vable on October 12th for a very special webinar, where she’ll be guiding you through the library’s role in your organization’s competitive advantage.

Jean will be discussing the value of the library as an insights center, as we look forward at what’s to come for the information industry and how you can get ahead. Don’t miss out on the chance to quiz an industry leader.

  • Speaker: Jean O’Grady
  • Date: Thursday October 12th
  • Time: 4.30pm BST / 11.30am EST
  • Duration: 1 hour including Q&A

Jean P. O’Grady is currently Sr. Director of Information, Research & Knowledge at DLA Piper US, LLP. She has over 30 years of experience developing strategic  information  initiatives for large law firms. In 2011 she launched a blog “Dewey B Strategic” which focuses on promoting Jean O'Gradyawareness of the strategic importance of librarians, libraries and knowledge managers to the organizations they support.  She has written provocative pieces on a variety of law firm management, publishing and technology issues which have sparked important debates in the industry.

LexisNexis has spent the past five years on a treasure hunt, acquiring some of the most innovative legal tech start-ups. My refrain in every post about these acquisitions has been – when and how will LexisNexis start integrating the key features of these products into their existing product lines. Today LexisNexis is announcing important enhancements to Lexis Practice Advisor leveraging their acquisition of Intelligize in September 2016. Additional enhancement to Lexis Practice Advisor include a new and more intuitive home page, enhanced navigation and post navigation filtering. The new Home page enables lawyers to begin their navigation by jurisdiction or topic.

New Lexis Practice Advisor Home Page

The new interface enables users to navigate content by practice area, content type or jurisdiction. In addition, content is organized along a task-based hierarchical tree, which allows users to either browse a comprehensive collection of practice area content or quickly drill down to find more nuanced, specific results.

LPA currently includes guidance such as practice notes, annotated forms, clauses and checklists across multiple practice Continue Reading LexisNexis Announces Lexis Practice Advisor Transactional Search Powered by Intelligize and Other LPA Enhancements

I was beginning to wonder if Wolters Kluwer Law & Regulatory was planning taking a rest from their aggressive schedule of innovation. Well I was wrong, I just learned that WK is preparing to introduce predictive analytics for federal legislation in their Federal Knowledge Center. The legislative analytics will be powered by artificial intelligence (AI) tools developed in collaboration with Skopos Labs Inc., a software company specializing in predictive analytics.

Since the beginning of 2017 Wolters Kluwer has announced a dizzying variety of enhancements, alliances and products including a  Smart tasks for corporate know how, The Federal Legislative Knowledge Center, A new cybersecurity product and alliance with KTMine to offer IP analytics and a partnership with KMStandards to launch an AI workflow tool for M&A clause analytics.

The Federal Developments Knowledge Center  was designed by Wolters Kluwer to serve as a comprehensive tool to provide lawyers with deeper insights into proposed legislation and regulation. Features include: smart charts, breaking news, primary source documnts, and impact analysis on executive orders, regulations and legislation.

Since statutes and regulations have always been the backbone of Wolters Kluwers suite of products, the application of predictive analytics to this core strength is a logical product trajectory.

Predictive AI for Legislation The AI enhancements will enable lawyers to quickly assess proposed legislation, and predict its likelihood of passage in the chamber of the Congress in which it presently resides, as well as its likelihood of ultimate enactment ( passage by both chambers and the signature of the President. ­)

The analytics, which will be available this fall within Federal Developments Knowledge Center have been developed using natural language processing of the legal text and computational assessment of hundreds of external positive and negative factors that affect a particular bill. The tool also provides background on a bill’s relationship to similar legislation and relevant sections of the Code of Laws of the United States.

Analytics as Differentiator

Analytics offerings are becoming a “must have” enhancement for  legal research products. “Analytics competency ” is also becoming a differentiator for lawyers and law firm in the business and practice of law.  I look forward to learning more about this innovative new predictive analytics  product from Wolters Kluwer and Skopos Labs.






Starting this fall, information professionals will have a new and unique opportunity prepare for leadership roles in libraries and knowledge-centric organizations– such as law firms. St. John’s University’s Division of Library and Information Science is accepting applications for a new online program for  an Advanced Certificate in Management for Information Professionals. Information about enrollment is available here.

Full disclosure. I received my M. L. S. from St. John’s and I was part of a alumni, law librarian advisory group which provided feedback to the  Program Director, Professor James Vorbach, and Prof. Rajesh Singh on the development of this program. Alirio Gomez, a thought leader in the New York legal KM community is slated to teach a Knowledge Management Course in the Spring of 2018.

I remain bullish on the market  for information professionals. While print libraries may be shrinking, the demand for knowledge and insights continues to grow. Organizations need leaders with both content and workflow expertise to develop organizational knowledge strategies as well as to investigate, vet and deploy emerging technologies and data sources across organizations. Many information leaders evolve into their roles through ad hoc,  “on the job,” self-training experiences. The St. John’s certificate program offers a structured learning alternative which will allow aspiring knowledge/information leaders to be taught by  a faculty including seasoned library  information professionals.

Professor Singh provided responses to my questions about the CIMP

What factors led to the development of this certificate?

A combination of factors prompted the development of this certificate, including changing trends in the job market, rising demands for management education and training for information professionals, and recommendations resulting from consultation with the DLIS Law Librarianship Council and Advisory Board in 2015.

Can you tell me anything about the instructors? Experience? backgrounds? Will any of your instructors have experience in law firms?

The instructors’ backgrounds in academia and industry will serve students well in exposing them to a unique blend of theory and practice. The instructors have experience in a number of organizations including corporate, business, law, public service, and higher education.

Is this the first program of its kind in the US?

The following distinctive features of this program make it unique in the U.S.:

  • It is the only program for mid-level information professionals.
  • This program provides training in knowledge management and project management, unlike other programs.
  • It is the only program that includes a Project Leadership Capstone course at the end of the program.
  • It is the only completely online certificate program, which provides participants with the flexibility to complete it at any time, in any location, at their own pace.

Will this certificate be appropriate for the many librarians who have moved into non-traditional “knowledge worker” roles in organizations?  E.g. Knowledge Management, Business Intelligence, Competitive Intelligence, Records Management?

Due to our emphasis on education and training in knowledge management and project management, this program will also be immensely beneficial for those participants who function as “knowledge workers” in a wide variety of non-traditional positions, including those in corporate, business, and legal organizations.

Would this program benefit librarians who have been out of the workforce and want to prepare for reentry?

As this program can be completed as a stand-alone program with prior MLIS education and experience, it would be an ideal opportunity for those librarians who want to update their education and skills in order to prepare themselves for their reentry in the evolving workforce. This program will provide training and development of skills such as preparing a strategic plan, marketing plan, knowledge management action plan, and project charter. The skillset they end up with will help to set them apart in a competitive job market.

Are there core offerings and electives or does the program require a specific set of classes?

This program requires the completion of the following five courses:

  • LIS 240: Management of Information Organizations
  • LIS 282: Knowledge Management in Information Organizations
  • LIS 262: Project Management in Information Organizations
  • LIS 263: Marketing and Advocacy in Information Organizations
  • LIS 264: Project Leadership Capstone

How long will it normally take someone to complete the program?

This program can be completed in one to five years.


Today Bloomberg Law is announcing the release of its 15th practice center which is focused on E-Discovery. Bloomberg is  moving rapidly to consolidate existing BNA news, practice  and analytical resources as well as creating new content to enhance attorneys workflow efficiency. The Bloomberg Law Practice Centers are designed to compete directly with competitors in this space: Thomson Reuters Practical Law and Lexis Practice Advisor.

Bloomberg Law E Discovery Practice Center

The E Discovery Practice Center offers a comprehensive solution that integrates news, primary sources including both published and unpublished state and federal court opinions, tools, sample forms, and expert guidance.  The press release indicates that this is the only resource of its kind available on an integrated legal research and business intelligence platform. The E-Discovery Practice Center will be available to all Bloomberg Law subscribers at no additional cost.


The practice center’s home page features high value content including a curated collection of fully searchable state and federal court opinions, state-specific discovery guidance and rules, and BNA’s E-Discovery Portfolio series.  I don’t recall seeing a collection of state ediscovery rules in any other product. Since ediscovery touches on a wide range of complex issues, the E-Discovery Center links to other BloombergBNA materials in related disciplines. Including: cross-border data transfers, government and internal investigations, and data and privacy security.  Continue Reading Bloomberg Law Launches 15th Practice Center: E-Discovery

This morning I talked with Andrew Martens, Global Head of Product and US Editorial, at Thomson Reuters who advised me that the company had discovered and corrected a data error in their Litigation analytics  in the Monitor Suite platform which impacted dated between mid-April and July 2017.

What products were affected? Litigation Monitor data in the Monitor Suite platform.

What content was affected? Federal district court data only. Other federal and state court data was not impacted? According to Martens the impacted date represents less than 1.4 percent of their district court docket archive.

What products were not impacted? Thomson Reuters also provides docket data on the Westlaw platform through Courtwire. This is a separate docket datastream and it was not impacted. “State dockets, all state and federal opinions, as well as all intellectual property and deals content were not impacted. Dockets on Westlaw were not affected and were current at all times.”

Help Is Available. In addition to offering an apology, Thomson Reuters is offering some support.

“We are happy to help rerun or supplement your Monitor Suite reports. Please contact your Business Development Consultant at (877) 347-6360 or our Reference Attorneys at (800) 733-2889 if you would like assistance.”

The problem of Multiple Data Streams – Thomson Reuters is Not Alone Getting Burned by the management of multiple data streams. Earlier this year LexisNexis was sued when a customer found errors in a paper back code volume. I also asked at that time why LexisNexis would not have a single stream of statutory and regulatory changes feeding into all of their products.

Is there any risk for law firms? Generally this type of litigation analytics is used for pitches and not for client support activities. It is not impossible that the data could have been used in some client support context, e.g. litigation strategy. In this case, TR benefits from not having rolled their analytics into their main Westlaw product  as competitors Bloomberg Law and Lexis Nexis have. Since the Monitor Suite is normally used by research and competitive intelligence specialists – it will be easier to review any use of the data during the April to July period to determine if reports need to be rerun. Firms which have a resources monitoring system such as Research Monitor or Onelog will find it every easy to identify users and usage during the impacted period.

Here is the letter that TR is sending to their customers: Continue Reading Breaking News on Bad Data: Thomson Reuters Discovers Data Error in Their Monitor Suite Litigation Analytics

Wolters Kluwer Legal & Regulatory U.S. continues to release new products and features with astonishing regularity.

M&A Clause Analytics Home Page

On July 24th, they released M&A Clause Analytics, a new workflow tool which combines machine learning and human expert curation to streamline the M&A drafting process. The product is designed to help lawyers quickly locate the best model documents and clauses. Wolters Kluwer Partnered with Kingsly Martin of KM Standards to develop a statistical analysis of 17000 documents from WK’s RB Source database of SEC Filings. According to the press release the product is designed in response to a legal market focused on enhancing “quality, efficiency, and ease of preparing merger and acquisition agreements.” M&A Analytics which covers 13 document types. will be a central component of the Transactional Law Suite for Securities.

Continue Reading Wolters Kluwer Partners with KM Standards and Launches AI Workflow Tool: M&A Clause Analytics


The recent AALL Annual Conference in Austin was “hands down,”  the most exciting AALL Program I have ever attended. The programs were great – it was often hard to decide which panel to attend. I found my own panels  (Moneyball Analytics and Hits and Misses in New Products) up against programs that I hated to miss (the Innovation Tournament and an “all star”  CEO panel ( Fastcase – Walters, Casetext – Heller, Ross – Aruda,  Ravel – Lewis ) on AI and analytics prodded and provoked  by moderator Prof, Susan Nevelow Mart.

Legal Bloggers O’Keefe and Ambrogi Join Me in The AALL Exhibit Hall

Legal Tech thought leaders Bob Ambrogi and Kevin O’Keefe were a familiar sight at the panets, events, exhibits (and the nightly Fastcase after party). Earlier this week Ambrogi lauded AALL as one of the best conferences for those interested in legal tech. Is the market finally getting what information professionals have known all along? The legal profession requires content experts to navigate the burgeoning market of AI and analytics offerings. AALL: The Other Legal Tech Conference


The Second Oldest Legal Profession I spent time in the exhibit hall with Lexblog’s Kevin O’Keefe who commented on  the quality and variety of  panels and programs at the conference.

O’Keefe was surprised to learn that AALL had been around since 1906. In fact, in the legal community,  only the American Bar Association has an earlier founding …1878. AALL predates every other law related association by decades. It was 65 years before the Association of Legal Administrators was founded in 1971, 74 years before ILTA was founded in 1980, 79 years before the Legal Marketing Association was founded in 1985.

O’Keefe also commented on the importance of information professionals by comparison to other law firm administrative functions. “Lawyers could still practice law without technology, or marketing or administrative help, but legal information always was and remains core to the practice of law.”

O’Keefe has a point which goes beyond the core practice of law. Law firms have become complex, regional, national and multi-national organizations. Business intelligence and legal knowledge has never been more critical to the current high stakes competitive market, no one else in the firm is better qualified to assess the potential value of research products offering AI and analytics… and yet…information professionals occupy relatively few seats in the legal C-Suite compared to the technologists and marketing professionals. The person who understand the quality of information should be at the table and not down the organization chart out of ear shot.

But this may be about to change… Continue Reading The Second Oldest Legal Profession: Law Librarians: The Analytics and Algorithms of Change in the Legal C-Suite