Please mark your calendar for a Private Law Librarians and Information Professionals (PLLIP) Webinar from the Education and Professional Development Committee:

Feb 6, 2019 12:00 PM – 1:00 PM CST

Start It or Stop It? Jump Starting Initiatives and Innovation in 2019


Listen in on a lively conversation that will help you jump start your new year! Since 2013, Jean O’Grady has been conducting a Start Stop survey via her blog, Dewey B Strategic. As a prequel to the 2019 survey, Jean will be facilitating a panel discussion on the topic of new initiatives in the new year, including ways to remove obstacles and begin implementation. Gain wisdom from your colleagues as they disclose tactics for developing and executing new ideas, getting buy-in, etc., and be inspired as they share about some of the exciting new initiatives they’ve recently undertaken.


  • Jean O’Grady, Sr. Director of Research and Knowledge Services, DLA Piper


  • Colleen Cable, Director of Information Services, Orrick
  • Martin Korn, Director of Research & Knowledge Services, Sheppard Mullin
  • Stacy Pangilinan, Sr. Manager Knowledge  Solutions, DLA Piper
  • Emily Rushing, Competitive Intelligence Manager, Haynes & Boone

Registrater here

Lindsey Carpino email: and Denise Pagh email:
Education and Professional Development Committee Co-Chairs


Don’t forget to take the “Hits and Misses”  Product and Vendor Survey here.

Learn more about the survey here.  




Today I am launching a new Hits and Misses” survey which will replace the annual “Start Stop” Survey.  The new survey is more structured and should only take 5 to 7 minutes to complete. Please take a few minutes to share your insights on the state of legal publishing industry practices, products and technology. You can access the survey HERE.

This is an anonymous survey,  however respondents who wish to be entered in a drawing to win an Amazon Echo have the option of including their name an contact information.

The survey will be open through January 31st.

What Did You Think About Legal Publishing and Tech Trends in 2018?

2018 was a tumultuous year for legal publishing and technology. Consider just a few of the key events. The American Continue Reading Welcome to the First Dewey B Strategic “Hits and Misses” Survey – What Did Legal Publishers Get Right/Wrong in 2018?

Normally the top blog posts are  heavily weighted with posts which introduced readers to new products.  While readers remained interested in innovative products, this year  readers were also intensely interested in w legal publishing and technology company layoffs, expansions, pricing policies and content strategies. What do these changes say about the state of the legal information market ? Will these trends continue into 2019 ?  I for one think that the coming year will bring  some major shifts in the market – but that is for a 2019 blog post.  Here are the top 2018 posts:

  1. Widespread Layoffs at Thomson Reuters Legal – Office Closings to Follow
  2. The Law Librarians Revolt: AALL Accuses LexisNexis of Engaging in Unfair Business Practices – Possible Antitrust Violations
  3. Thomson Reuters to Layoff 3,200 Staff Through 2020, Close Offices and Eliminate Products – Which Legal Products Might Die?
  4. Judicata Just Ranked 20 Top California Law Firms By Grading Their Briefs. What Grade Did Your Firm Get?
  5. Bloomberg BNA Editor in Chief Outlines Reorganization and Layoffs– Shifts in Content Strategy
  6. CARA AI: Did Casetext Just “Drop Kick” Keywords Out of the Legal Research Process?
  7. Start Stop Survey Results AALL’s : “The Know it All” Is Voted Best New Product and Bloomberg Law’s “Docket Key” Best New Feature
  8. Products “At Risk” Due to Thompson Reuters Layoffs – Readers Respond
  9. ALM Releases 2018 Survey on Library and Knowledge Profssionals: Intelligence, Analytics and AI Dominate
  10. Fastcase Fastracks Launch of State Docket Analytics & New Features Following Docket Alarm Acqusition
  11. Your Workflow Product Costs Half a Million Dollars — Now How Do I Measure My ROI? Where is the Quickview and PowerInvoice for Practical Law and Lexis Practice Advisor?
  12. Thomson Reuters Launches Watson AI Feature in New Data Privacy Platform
  13. Surprise -Your Expert Witness Has a Rapsheet – New Survey Examines the Sorry State of Expert Research Workflow in Law Firms
  14. Bloomberg Law: New Leadership. New Products: SEC Administrative Analytics and Practical Guidance  and “Hot Topic” News
  15. AI in Legal Research – Does Casetext’s Document As Query Search Improve Efficiency and Results?
  16. Move over ALM and Law360 – LexBlog is Launching a Legal News Network
  17. Changing the Subject from Layoffis – Thomson Reuters Celebrates 1,500 Westlaw Edge Subscribers – Still Faces Market Resistance and The Challenge of ROI.
  18. Lexis Re-imagines the Shepard’s Citator with Ravel Analytics: Adds 500,000 New Cases, 6 Million Images
  19. Lexis and NLRG Respond to Casetext AI Study- Casetext Defends Study -Have we Reached the Trough of AI Disillusionment?
  20. ALM Releases Report on Artificial Intelligence in Law Firms: Where is Your Firm on the AI Adoption Spectrum

Last week Lex Machina hosted a panel discussion on the value of analytics in the practice of law. The panel was moderated by Josh Becker, Chairman, Lex Machina and Jackie Bell, Sr. Reporter, Law360. The Panel included 4 of the 5  The 2018 Data Driven Lawyer award  recipients: Eric Falkenberry, Partner, DLA Piper, Kate Gaudry, Senior Associate, Kilpatrick Townsend & Stockton LLP, Evan Moses, Shareholder/Co-Chair, National Class Action Practice, Ogletree Deakins Nash Smoak & Stewart PC, .Kyle Poe, Partner, Morgan Lewis & Bockius LLP.Scott Forman, Shareholder, Littler Mendelson PC did not participate in the panel.

You can access the full recording here

Overcoming Resistance. Readers who have met resistance from lawyers when they tried to introduce analytics products in their firms will find some insights to justify exploration of analytics products in their firms. Of course every new technology introduces new risks as well as rewards. Back in the 1980’s some lawyers refused to try the early Continue Reading Driving Analytics Into Practice: Advice from the Data Driven Lawyers

Thanks to  the two professionals   who provided comments  for today’s post .

West KM and Drafting Assistant “I can attest that few have WestKM anymore and most have cancelled the product. Practical Law has taken the place of WestKM for many firms. with a vast collection of model documents and precedents. However, with the continued high pricing of PL, there has been an incremental wave of buyers canceling the product for the less favorable Practice Advisor. Several clients have also cancelled Drafting Assistant and are re- Continue Reading Readers Highlight More Thomson Reuters Products “At Risk” Following Layoffs

In a recent post Thomson Reuters to Layoff 3,200 Staff Through 2020, Close Offices and Eliminate Products – Which Legal Products Might Die? I asked readers to provide their insights into the impact of Thomson Reuters layoffs on products and support.

Readers have highlighted several products which they think are in jeopardy due to the recent layoffs at Thomson Reuters. Those products are eBillingHub, Monitor Suite, Continue Reading Products “At Risk” Due to Thompson Reuters Layoffs – Readers Respond

The American Association of Law Libraries has extended the deadline for members to complete the State of the Profession Survey until December 14,  2018.

AALL Members were emailed the survey on November 8th.

“The ultimate objective of the survey is to deliver a report to identify, clarify, and support the value of your individual and collective roles. The survey aims to understand the impact of significant challenges we have faced while shining a bright light on our unflagging commitment to delivering outstanding services to our communities and advancing the legal information profession as a whole.” Learn more about the survey here.

Separate surveys have been created for academic, government, and private/corporate law libraries. AALL has contracted with Association Research, Inc., (ARI) for this project. Be assured that information you provide to ARI will be kept confidential.

Who Should Answer the Survey?

The survey is intended for all AALL members with expertise in law libraries and equivalent organizations–including those who are unemployed and underemployed. The association also seeks to reach others with experience in these settings who are not AALL members. (All individuals in each library should complete their own survey. Director’s and CKO’s have received a longer survey which deals with organizational information such as budgets and staffing.

If you Didn’t Receive a Survey

To request an invitation to participate, please contact ARI at
with the following subject line: AALL State of the Profession Survey Request.


For questions about the survey’s mechanics, please email For other questions, contact Director of Content Strategy Megan Mall.

A Tip for Directors Working on the Survey

The survey is rather long. Directors are encouraged to print out the entire survey in PDF so that they can distribute sections of the survey to staff with expertise to respond to the various issues raised in the survey. See illustration below:


Please take the time to help this important AALL initiative by taking the time to complete the survey on behalf of yourself.

The  Dewey B Strategic  Blog-o-zine is an easy access, guide to the evolving legal research marketplace. Get practical guidance on assessing products and vendors. The book is a handy tool to help focus your time and your budgets on the best products for your firm’s practice needs. Enhance your understanding of  technology trends,  product releases, emerging information companies and  product enhancements..

Holiday Sale Prices and Options:

  • Amazon Kindle ebook $29
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How to Purchase: Use  Amazon and Paypal buttons to the right of this post to place your order.

The Dewey B Strategic Blog-o-zone offers:

  • 34 Product reviews
  • Insights on evaluating AI and analytics products
  • Major trends in legal technology and publishing
  • Recent product releases and enhancements from all the major vendors. Bloomberg Law, Fastcase, LexisNexis, Thomson Reuters, Wolters Kluwer)
  • Meet the startpups and their products (Casetext, Judicata, Gaveytics, Voxgov)
  • A valuable reference tool for selecting the right resources.

What the legal information industry thought leaders are saying about Dewey B Strategic. Dewey B Strategic has been recognized as an important source of legal publishing and technology insights by industry executives, knowledge management and library thought leaders. Read their testimonials here.

Less than three weeks ago Thomson Reuters announced layoffs that impacted many Thomson Reuters executives and staff who I have known for years. I had at least two conversations with high level executives at Thomson Reuters since that time who assured me that the layoffs were done. I suppose this means there was an unspoken footnote in their declarations – as in… “there would be no more layoffs in 2018?” The Minneapolis Star Tribune posted an article stating that there would be no more  layoffs at the Egan, Mn. Headquarters of the legal business. According to  multiple news source including CNN,  “the news and information company is drastically shrinking its staff, cutting 3,200 jobs and closing 55 offices by 2020. Reuters says it will employ roughly 23,800 people — down from its current workforce of 27,000.” This announcement was made yesterday during an Thomson Reuters  annual investor day in Toronto.

Thomson Reuters offered CNN the same statement they gave me three weeks ago regarding the earlier  layoffs. “Thomson Reuters is routinely looking at ways to run our global business operations more efficiently and effectively. This disciplined approach sometimes includes the need to make personnel, or other, changes which allow us to balance our internal resources with the needs of our customers in a highly competitive environment.”

Thomson Reuters Needs To Manage this Message

It is not immediately clear what this means for the legal market. But two possible implications are:

  • Client support could  decline. Continuous churn in sales and support staff impacts the expertise of the client support teams.
  • Products could shrink but costs will not.  This could take the form of both stealth and overt product changes. It is not just that products could be eliminated but the scope of editorial materials or other content could be reduced  although labeled as the same product. It sometimes takes the keen eye of a regular user to detect content changes.

I urge TR executives to get out in front of these news reports and advise their customers what this means for their suite of legal products and product support. Under the new capital restraints where will they focus their  product development dollars?

What are the vulnerable TR Products? West KM Comes to Mind
Off the top of my head the most vulnerable TR Legal product that comes to mind is WestKM. I am sad to say this. That was a product “ahead of its time”  — it should have owned the KM market.  It was developed before the recession of 2008 but neglected for so long — at one point it was transferred over to the Elite accounting division of TR for reasons that defy comprehension – probably to help some executives personal compensation package. Investment and  technical support from the company  languished so long that WestKM couldn’t compete effectively when law firms began tripping over themselves to find products to help them drive efficiency. Here’s another clue – at least two of the executives associated with the West KM product were “let go” in the prior round of layoffs.
What products do you think are at risk? Email me at or post a comment below.



Yesterday Lex Machina announced the launch of a newly expanded Contracts Litigation module which includes 45,000 new cases which resulted in the awarding of $4 billion in damages. Lex Machina now offers insights into more than 130,000 commercial and non-commercial cases pending in federal district courts since 2009. New cases include individual, class action, and government lawsuits.This release upgrades and replaces the Commercial Litigation module which was released in June of 2017.

The module offers the standard Lex Machina insights into case timing, resolutions, findings, damages, and remedies, as well as insights into on opposing counsel, law firms, parties, judges, venues and other data that can inform litigation strategy or a pitch meeting.

The press release highlights the following insights:

  • Findings go beyond breach of contract and include unjust enrichment, conversion, fraud, tortious interference, defamation, and breach of fiduciary duty.
  • The practice area includes nearly 2,000 cases that resolved at trial and over 6,500 cases that resolved at summary judgment, over 8,000 cases at default judgment, and over 1,400 on consent judgment.
  • A breach of contract claim was evaluated by the court in over 18,500 cases.
  • Using a Franchise Agreement case tag, users can see about 6,500 cases relating to franchise agreement litigation, including both business and individual franchisees.
  • Overall damages for the Contracts litigation module are over $2.2 billion, with over $1 billion in Class Action Settlement Damages.

Lex Machina in the market– Lex Machina is facing increasing competition in the analytics area. Lex Machina has taken a slower topical approach in which they leverage AI, machine learning and human expertise to curate a subset of cases in a specific area of litigation. They currently covers 13 areas of law (Antitrust, bankruptcy, contacts, copyright, Delaware Chancery Court, Employment, ERISA, Insurance, Patent, Products Liability, Securities, Trademark and Trade Secret litigation. They provide the most sophisticated product on the market for the areas they cover. Competitors such as Westlaw Edge, Bloomberg Law and Fastcase DocketAlarm offer data across all federal cases, but they rely on the Pacer’s Nature of Suit (NOS) code which does not adequately describe a large number of federal suits. Although Lex Machina analytics on fewer topics than their competitors, Lex Machina has the advantage of offering the most sophisticated filters and visual displays. However, since the market is changing quickly – they will face increasing pressure to add new modules at a faster clip.