
Risk, value, strategy, innovation, knowledge and the legal profession.
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Today LexisNexis is launching a major transformation of their Customer Relationship Management (CRM) product InterAction for Microsoft Office 365.
InterAction has been the leading CRM solution in the large law market. CRM’s are no longer a stand alone digital rolodex. They are being leveraged by firms to enhance both knowledge management and business intelligence initiatives.…
Here is a rundown of the articles in the most recent issue of Thomson Reuters Practice Innovations.
Strategic Content Management, or How to Stop Being a Gatekeeper
By Elaine Egan, Director, Global Libraries & Information Services, Cleary Gottlieb Steen & Hamilton LLP, New York, NY and Kathy Skinner, Director of Research & Information Services, White …