There is no question that the most exciting place at AALL is the Exhibit Hall. Connect with old friends, schmooze with vendors, learn about exciting new features and products. 2022 is the first live, post pandemic AALL conference. I am anticipating that a highly energized crowd will be streaming through the exhibit hall. I

60% of DBS Survey Responders Say Legal Research/Tech Company Customer Support Has Declined in Past 10 Years.

In March I conducted a reader survey to explore the current state of customer service in the legal publishing and technology market. The Survey was open from March 3rd to March 11th. The reader response was somewhat overwhelming.  Not only did 169 readers respond to the 5 question survey but the majority of responders took the time to provide thoughtful responses to open ended questions about the improvement or decline in service.

I was inspired to conduct this survey by my own observations of and participation in the legal information and technology market from its infancy in the 1980’s when online caselaw was an adjunct to print — through today’s market where text has been transformed into data,
Continue Reading Legal Research Platforms Customer Service Survey – Customer Support in a Freefall

Today marks the official launch of Wolters Kluwer  Legal & Regulatory US  VitalLaw platform. Last week I posted about the practical impact of this change on law librarians and knowledge managers.  VitalLaw offers a new and expanded version of Cheetah. Customers will benefit from a new dashboard; comprehensive federal and state laws and regulations for

Bringing Neural Nets to the Law 
Casetext opened 2020 with the launch of a revolutionary new motion-drafting tool called Compose. Compose dramatically reduces the amount of time it takes lawyers to draft a motion or brief by serving up the arguments and standards appropriate to the motion type in a specific jurisdiction.  Compose also included a powerful new search functionality called “Parallel Search,” which was the first legal research tool to leverage breakthrough technology called transformer-based neural nets.  Parallel Search proved to be so popular with attorneys that in June of 2020 Casetext made that search capability available as a stand-alone product and an upgrade to their Casetext research platform. More than a decade ago, major legal research platforms Lexis and Westlaw freed their subscribers from Boolean search by introducing natural language search. But freedom from Boolean search did
Continue Reading What’s New at Casetext: Parallel Search and “Do it yourself” Neural Networks
Lexis is releasing a new Context product which they are referring to as Context Attorney Analytics.  I would describe the product as attorney insights.  Analytics are at work “under the hood,” but a lawyer will not see the  trend lines and charts of a traditional analytics tool.  When Daniel Lewis and Nik Reed  launched the

Gentle readers— in a distant era (January) when no one was thinking about facemasks and hand sanitizer, I posted the annual Dewey B Strategic Hits and Misses Survey. In an attempt to “carry on” as if everything were normal, today I am reporting on the survey results.Thanks to the  87 readers who  responded to the survey between January and March 15th. Compared to 2018, 2019 was a fairly slow year for the launch of new products and features. As a result this years survey has fewer questions and fewer categories of new products. But this year the survey covered new analytics tools, analytics documentation, workflow tools, law comparison tools. The survey also asked
Continue Reading Hits and Misses Readers Choose Best New Analytics, Workflow and Law/Reg Comparison Tools

FREE and Powerful: Wolters Kluwer Launches  Suite of COVID-19 Smart Charts Outside the Paywall.

For the past month librarians and lawyers have been scrambling to locate and digest the daily cascade of COVID-19 orders, laws, regulations and policies that have been streaming from every level of government across the fifty states. The Wolters Kluwer COVID -19 resource has aggregated and tagged releases from across the federal government  including  the President and Congress as well as State Governors and  local county health departments.

Today Wolters Kluwer launched a powerful COVID-19 Smart Chart tool which will enable lawyers to quickly locate and compare the laws across multiple jurisdictions. It is the first free advanced digital tool  offering a a “comprehensive
Continue Reading FREE and Powerful: Wolters Kluwer Launches  Suite of COVID-19 Smart Charts Outside the Paywall.

Lexis and Westlaw laid the foundations for today’s online research market in the 1970’s and 1980’s. Their dominance in the legal research arena was challenged on two fronts in the 2010’s. First they were challenged by the emergence of two full service competitors: Bloomberg Law and Fastcase. More surprising was the disruptive impact of the disgruntled, entrepreneur lawyers with a good idea and some venture capital who invented some completely new ways of approaching research and delivering insights..

Spinning Analytics Gold From Dockets. Lexis and WESTLAW were in the docket business for decades but it Lex Machina (now owned by Lexis Nexis) which invented a way for lawyers to use analytics for pitches and litigation strategy.

Lex Machina took the most mundane of legal data sets– docket entries and spun it into a goldmine of legal insights. Lex Machina started as a public interest project at Stamford Law school in 2006. The product leverages machine learning and natural language processing, to normalize, structure, and analyze raw data from millions of case dockets
Continue Reading Analytics, AI and Insights: 5 Innovations that Redefined Legal Research

On November 12th  (11 am PST, 2 PM est.)  I will be moderating a discussion on the value of legal analytics in the practice and business of law.   A panel of research experts and thought leaders will discuss the challenges and opportunities presented by the development of legal analytics products. Specific topics will include