Thomson Reuters has released its Future of Professionals Report. The research was conducted during the months of May and June 2023 via an online survey. More than 1,200 professionals from the legal, tax and accounting, and risk professions employed by corporations, firms, and government agencies completed the survey.

“We are at a unique moment where we have the opportunity to realize the benefits of human intelligence, thinking and collaboration differently, while using the potential of AI to overcome some of professionals biggest pain points.” said Steve Hasker, president and CEO, Thomson Reuters. “Through the application of AI to perform more mundane tasks, professionals have the unique opportunity to address human capital issues such as job satisfaction, well-being, and work-life balance. This will in turn unlock time for professionals to focus on complex work that adds value to their client’s needs.”

View of video of CEO Steve Hasker speaking about the Future of Legal Professionals at this Link.

One interesting feature of this study is a use of sentiment analysis for measuring and representing the impact of AI. Here is an expample

Highlights:

• Optimism for productivity: 45% of professionals pin their biggest AI aspirations on improved productivity, expecting benefits for their talent, customers, and environment.Continue Reading Thomson Reuters Releases Report on Impact of AI of Future of Legal Professionals.

On July 6th Wolters Kluwer and Above the Law released a survey Generative AI in the Law: Where Could This All Be Headed? The survey queried lawyers and other business professionals in the legal industry to assess the expected impact of Generative AI on the Legal Profession. It seems that every day there is a survey or a webinar offering to answer the big question – can AI replace lawyers and other allied legal business professionals? It is a kind of anticipatory l marketing – lets just plant a flag on “Planet AI.”

The long term impact of Generative AI may well be profound, but today there is no consensus on how soon or how dramatically it will impact the practice of law. The survey respondents suggests a pessimistic future for law librarians and knowledge professionals. I have heard it all before. For the past 20 years the end of law librarians was immanent and yet for those 20 years we have been at the forefront of introducing new technologies that eliminated some traditional work and made room for us to climb the value ladder…. analytics, insights, APIs….New roles in support of Generative AI testing are already obvious.

Librarians Invented Prompt Engineering One of the key challenges to using Generative AI is learning how to construct the right query to generate the best result. Well law libraries are already “prompt” experts. Their skills reach back to the early days of “dot command” platforms that practically required a programming language to extract research results. Prompt Engineering sounds a lot less demanding than the technologies we mastered in the past.

The Chief Query Officer In 2013, I predicted the rise of a role I called “The Chief Query Officer” writing that “In a Big Data world, advantage will be  gained by asking better questions….In a Big Data world, every firm will be striving to be one question ahead of the competition……..And it will need to be the right question!” Librarians have mastered the “art of the Query.”.. step aside…

Key Findings of The Wolters Kluwer ATL Survey:

Continue Reading Another AI Survey– Another Cliché about the End of Librarians — But I See the Rise of The Chief Query Officer!

The March issue of Thomson Reuters Practice Innovations is out. The focus of this issue is “Managing in a Changing Legal Environment. The full issue can be viewed here.

I co-authored Innovation in Serving Those with Modest Means with Sheldon Krantz, the Executive Director of the DC Affordable Law Firm. DCALF  which opened in