As the 2024 budget planning season ramps up, we all look to both internal and external intelligence to support renewal, cancellation and acquisition decisions.

In August many of my readers participated in the annual Start/Stop survey which was open during the month of August 2023. I partnered with Harbor to conduct the survey and present the results On Thursday, September 14, 2023, at the third annual Legal Information + Knowledge Services Conference (LINKS)— a full day of virtual thought leadership conference.

As in the past, this survey was intended to  gather feedback on both products and projects which readers started or stopped during the past year or plan to start or stop in the near future. For this years survey I added new questions related to the emergence of generative AI. Thirty-tree organizations participated in the survey (93% were law firms)

Some overall trends – Generative AI trending up. Analytics Market Shaking out.

Generative AI although legal publishers have been embedding and utilizing AI in their products for decades, the emergence of large language models (LLMs) has captured the market in a rather feverish way. There are firms out on the bleeding edge, but most are  holding back and struggling to create an AI policy and select from the ever expanding galaxy of products. Vendors are plunging ahead with AI offerings.

The most dramatic “shape shifting” market event was Thomson Reuters acquisition of Casetext, less than a year after the launch of WESTLAW Precision. The move was clearly designed to catapult TR  over competitors, who are developing  muti-modallarge language models  based AI products internally.Continue Reading The 2023 Start/Stop Survey: CoCounsel Best New Product, Analytics Segment Shakeout.

We were all blindsided as 2020 unfolded, yet the momentum of technological change and innovation assured a steady stream of new products. I have identified five trends, which I have divided into three categories: unforeseeable, continuing and surprising.

The trends I believe are worth noting — Unforeseeable: COVID-19 impacts; Predicable: state court analytics and innovative workflow tools; Surprising: legal news re-emerges as a competitive focus among major legal publishers and tech marketplaces emerge.

Unforeseeable: COVID-Related Trends

COVID alone triggered four subtrends:

  • The emergence of local law and ephemeral publications. Major legal vendors were no more prepared to track county level health department issuances and Governors’ executive orders than the average law firm. To make things worse these “documents” were issued in a myriad of social media formats, texts, tweets, Facebook pages … . What’s a law firm to do?
  • Librarians and KM professionals stepped into the vacuum and established protocols for locating and harnessing the untidy universe of COVID-19 ephemera.
  • Law firms became publishers of original COVID-19 resources (leveraging the local documents harnessed by librarians).
  • Legal publishers turned out an unprecedented number of free legal resources covering COVID-19 issues. I covered this trend in an earlier ATL post.

Continuing Trends: State Court Analytics And Workflow Tools

Workflow ToolsContinue Reading 5 (Unforeseeable, Predicable, And Surprising) Legal Tech Trends In 2020