On September 15th I presented the results of my “2022 Dewey B Strategic Start Stop Survey” at an HBR-sponsored LINKS program. I co-presented the results with HBR Managing Director Kris Martin.  The Dewey B Strategic “Start Stop Survey” was launched in 2013 but was suspended during the pandemic. The 2022 survey was intended to gather feedback on both products and projects that readers started or stopped since the start of the pandemic (March 2020) through August 2022. This post will focus on the vendor and product related results. Forty-three firms responded to the survey.

The survey questions asked respondents to identify products purchased or cancelled and the best products or features added. We also asked what product readers would like to see developed. A new topic that was addressed in this survey focused on identifying vendor “worst practices.”  Bonus content includes pop survey about the launch of Westlaw Precision. 

What practice do you want vendors to stop doing?
Summary: Survey participants were asked what practices vendors need to stop. The number one issue identified by survey participants was bundling.

Bundling is a practice that requires firms to purchase one or more products that they do not need in order to purchase the product(s) that they do need. Many vendors describe their relationship with law firms as a partnership. A partnership would involve acknowledging the

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