Legal publishing

Subscribe to Legal publishing via RSS

60% of DBS Survey Responders Say Legal Research/Tech Company Customer Support Has Declined in Past 10 Years.

In March I conducted a reader survey to explore the current state of customer service in the legal publishing and technology market. The Survey was open from March 3rd to March 11th. The reader response was somewhat overwhelming.  Not only did 169 readers respond to the 5 question survey but the majority of responders took the time to provide thoughtful responses to open ended questions about the improvement or decline in service.

I was inspired to conduct this survey by my own observations of and participation in the legal information and technology market from its infancy in the 1980’s when online caselaw was an adjunct to print — through today’s market where text has been transformed into data,
Continue Reading Legal Research Platforms Customer Service Survey – Customer Support in a Freefall

Today American Lawyer Media and LexisNexis announced the extension of their strategic alliance with a new content agreement. According to the press release, the agreement “lays the groundwork for expanding the integration of ALM content within LexisNexis legal research solutions.”

LexisNexis and ALM,  have an an exclusive agreement since 2011,  which made ALM’s iconic content including The American Lawyer, Corporate Counsel, The National Law Journal, Legaltech News, New York Law Journal and other specialty publications available through the Lexis+ and Lexis® legal research solutions and Nexis® Newsdesk. This extension ensures that current news from ALM will continue to be available to LexisNexis customers.

Breaking News: I also received an exclusive statement from Richard Caruso, General Manager, Global Legal News, ALM, stating that “Lexis no longer has an exclusive to our content archive, allowing us to open up licensing opportunities with other Legal research providers;  we are planning on announcing a new agreement very soon.”

What this means for Lexis and ALM subscribers:

  • Subscribers can now have a license with ALM that is not tied to their LexisNexis contract.
  • ALM will be handling their own sales and not relying on LexisNexis sale reps to manage their customer relationships.
  • ALM will soon be announcing that ALM content will be available though a second Legal research platform.

Market Impact This will offer some relief ALM 100 law firms who are  are rebelling against LexisNexis’ increasingly aggressive tying
Continue Reading Breaking News: ALM Ends Exclusive Relationship with LexisNexis While Extending LexisNexis Alliance

On November 12th  (11 am PST, 2 PM est.)  I will be moderating a discussion on the value of legal analytics in the practice and business of law.   A panel of research experts and thought leaders will discuss the challenges and opportunities presented by the development of legal analytics products. Specific topics will include…

In recent months Bloomberg BNA has been introducing changes to the format, timing and delivery of their various publications and platforms. Some newsletters are being discontinued, some newsletters are being merged into channels, other newsletters will only be available in a practice center, some practice centers will only be available on the Bloomberg Law platform. For a company that wowed the market with their promise of simplified, standard pricing, the Bloomberg Law acquisition of the Bureau of National Affairs (BNA) has become a multi-year content  migration
Continue Reading Bloomberg BNA Editor in Chief Outlines Reorganization and Layoffs– Shifts in Content Strategy

PAYPAL Issues have been resolved. My apologies to those who were unable to place orders yesterday. Thank you for your patience.

Dear Colleagues and readers you must be asking yourselves:

What is a Blog-o-zine? It is word I made up to describe a print publication which includes  “best of” selection of  Dewey B Strategic …