LexisNexis® Legal & Professional  Lexis+ AI is a  a generative AI solution driven by LexisNexis’ proprietary search engine and authoritative content. Lexis+ AI   delivers results based on the LexisNexis’ proprietary content which assures that results include “verifiable, citable authority. This follows the 2023 launch of  Lexis+ AI in the United States.

Lexis+ AI technology offers conversational search, insightful summarisation, intelligent legal drafting capabilities and document upload capabilities, all supported by state-of-the-art encryption and privacy technology to keep sensitive data secure.

Conversational search simplifies the complex and time-consuming legal research journey, providing a search experience for diverse legal questions with citations, facilitating lawyers’ ability to complete research effectively and efficiently.

Enhanced summarization provides a custom summary of legal documents to speed up and guide insightful analysis.Continue Reading LexisNexis Launches Commercial Preview of Lexis+ AI in U.K. and Canada

Early in my career, one of the hallmarks of customer service excellence was the prevalence of periodic “business reviews.”  Business reviews are formal meetings that function as a “checkup” on vendor and contract performance. For several decades these reviews were offered by most large vendors throughout the course of a contract to assess past performance

Fastcase has been recognizing innovation and excellence in the legal profession with the Fastcase 50 award since 2011. This years recipients include librarians, knowledge managers, technologists, entrepreneurs, judges and lawyers across the spectrum of the legal and tech universe. Here is a list of this years recipients.

“When we look back at the pandemic era, we will see it as a great reset in our attitudes and assumptions about legal services,” said Fastcase CEO Ed Walters. “Even if they have had to spend more time on Zoom this year than they had planned, the 2022 class of honorees is making profound changes for the next generation of law. We celebrate
Continue Reading Fastcase 50 Announced – Congratulations to Class of 2022

There is no question that the most exciting place at AALL is the Exhibit Hall. Connect with old friends, schmooze with vendors, learn about exciting new features and products. 2022 is the first live, post pandemic AALL conference. I am anticipating that a highly energized crowd will be streaming through the exhibit hall. I

60% of DBS Survey Responders Say Legal Research/Tech Company Customer Support Has Declined in Past 10 Years.

In March I conducted a reader survey to explore the current state of customer service in the legal publishing and technology market. The Survey was open from March 3rd to March 11th. The reader response was somewhat overwhelming.  Not only did 169 readers respond to the 5 question survey but the majority of responders took the time to provide thoughtful responses to open ended questions about the improvement or decline in service.

I was inspired to conduct this survey by my own observations of and participation in the legal information and technology market from its infancy in the 1980’s when online caselaw was an adjunct to print — through today’s market where text has been transformed into data,
Continue Reading Legal Research Platforms Customer Service Survey – Customer Support in a Freefall

Legaltech Hub which released in 2020 has been redesigned and is offering new content. The new interface is more user friendly and intuitive.  There is  a new “highly user-focused taxonomy,.” The directory has expanded from covering technology to including service offerings for  the people who support technology implementation and adoption. The events directory has been refreshed for 2022.

Legatech Hub Portal

New categories on the site include consultants, ALSPs, and people – including both recruiting agents and recruiting tools. Legal research is now a much deeper category.  According to LTH co-founder, Nikki Shaver the powerful keyword search remains, allowing users toContinue Reading Legaltech Hub 2.0 Launches New Insights into Legal Tech and Services Market

Bringing Neural Nets to the Law 
Casetext opened 2020 with the launch of a revolutionary new motion-drafting tool called Compose. Compose dramatically reduces the amount of time it takes lawyers to draft a motion or brief by serving up the arguments and standards appropriate to the motion type in a specific jurisdiction.  Compose also included a powerful new search functionality called “Parallel Search,” which was the first legal research tool to leverage breakthrough technology called transformer-based neural nets.  Parallel Search proved to be so popular with attorneys that in June of 2020 Casetext made that search capability available as a stand-alone product and an upgrade to their Casetext research platform. More than a decade ago, major legal research platforms Lexis and Westlaw freed their subscribers from Boolean search by introducing natural language search. But freedom from Boolean search did
Continue Reading What’s New at Casetext? Parallel Search and “Do it Yourself Neural Networks”