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Please Take this Brief Survey on Customer Service and Support in Legal Information and Tech Market

By Jean O'Grady on March 7, 2022

In preparation for my Vendor Relationship session at the upcoming  ARK Law Libraries conference in New York on March 21-22n , I have developed a brief survey on customer service issues  in the legal research and technology market. The survey will take 4 minutes and includes 5 question. I invite my readers who regularly…

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*Hat tip to Melville Dewey, 19th century efficiency reformer, founder of the first School of Library Economy, and inventor of the eponymous decimal classification system based on Sir Francis Bacon's outline of human knowledge.

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About Jean O'Grady

Jean P. O’Grady has over 30 years of experience developing strategic information initiatives for Am Law 100 law firms.

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