Fireside Chat: Thinking the Unthinkable – How Will Legal Publishing Thrive, Decline or Transform in a Generative AI Era?
LexisNexis® Legal & Professional has announced that Lexis+ AI™ is now available to U.S. customer’s Given the legal market skittishness about both the security and reliability of Generative AI, (GAI) the Lexis + AI launch meeting for the legal press focused on how Lexis+ AI will deliver encrypted, secure and reliable results. Jeff Pfeifer, Chief Product Officer, North America and UK, provided the overview an demo.
Reliable research results. Pfeifer explained that the new AI solution is designed to deliver trusted results because the system relies on Lexis authoritative primary and secondary materials combined with Shepard’s citations which provides direct links to supporting authorities for all GAI based answers.
Lexis announced its commercial preview program back in May 2023. This provided a living laboratory where Lexis could get feedback from users across all segments of the legal market (global law firms, corporate legal departments, small law firms, and U.S. courts).
The Lexis+ AI press release asserts that Lexis+ AI answers offer the fastest GAI “answers” solution in the market.” The “conversational dialog” can respond to up to five sequential questions.
Hallucination Free At the time of launch Lexis+ AI is the only legal generative AI solution with citations linked in its responses, “providing trusted legal results backed by verifiable authority.” This minimizes the risk of invented content, or hallucinations, and checks all citations against Shepard’s to ensure citation validation. The solution also offers users the ability to input specific citations to verify accuracy and flag when a citation might be wrong. Customers can give instant feedback within the product to continually improve product performance, content relevance, and overall product accuracy.Continue Reading Lexis+ AI Launch Promises Secure, “Hallucination Free” Generative AI Solution With Linked Legal Citations
Lexblog, which was founded in 2003, is the brain child of Kevin O’Keefe, a lawyer who has been on a mission to encourage legal thought leadership through blogging. (Dewey B Strategic is published on Lexblog) Lexblog offers legal bloggers, lawyers and law firms a worldwide audience. Lexblog currently supports over 40,000 bloggers.
According to the press release “Lou is not designed to replace the lawyer as a writer—Lou amplifies the lawyer’s unique expertise, writing style and voice.” Lou is powered by OpenAI’s latest ChatGPT technology, and is designed to make lawyers and marketing professionals “quicker, more efficient and more effective communicators.”
Here’s How it Works I was given an overview of the new functionality by Colin O’Keefe. Lou is no substitute for authorship but is more like a really smart admin assistant who can write summaries, suggest titles and section headings, or perform routine updates on social media. It an also “play with style” by turning the tone from formal to informal.
Lexblog bloggers will get access to a Lou dashboard which lists a menu of functions it can assist with. Lout is built on Chat GDP 3.5 and 4, so bloggers will still need to check their own facts.
Here’s how Lou transforms the legal publishing experience:Continue Reading Lexblog Offers Early Access to Lou – AI Enabled Publishing Assistant
LexisNexis Legal & Regulatory has released the results of its International Legal Generative AI Survey. The survey asked 7,950 lawyers, law students, and consumers across the U.S., U.K., Canada, and France about their overall awareness, its anticipated impact on the practice of law, use of generative AI, and expectations of adoption.
“Our survey confirms what we hear from customers all over the world every day, that they are excited about the potential of generative AI to help improve their productivity, efficiency, and overall business and practice of law,” said Mike Walsh, CEO of LexisNexis Legal & Professional. “Customer-driven innovation is core to the approach we take with product development, and LexisNexis is excited that our Lexis+ AI platform safely and securely provides critical generative AI tools to help legal professionals excel in their jobs.”
It is clear from the survey that relatively few lawyers have used Generative AI and I have to assume that even fewer have used it for their actual legal work. The market has become painfully aware of the “hallucinated cases” that can be generated using open source GPT Chat for legal research. Lexis Nexis will soon launch Lexis+ AI. All of its competitors (Thomson Reuters, Bloomberg Law, Wolters Kluwer, vLex) are laser focused on developing or launching Generative AI products that can not only drive efficiency but also address lawyers legitimate concerns regarding the ethics and security of these products.Continue Reading LexisNexis International Legal Generative AI Survey – In House Counsel Expectations Will Drive Law Firm Adoption
Thomson Reuters has released its Future of Professionals Report. The research was conducted during the months of May and June 2023 via an online survey. More than 1,200 professionals from the legal, tax and accounting, and risk professions employed by corporations, firms, and government agencies completed the survey.
“We are at a unique moment where we have the opportunity to realize the benefits of human intelligence, thinking and collaboration differently, while using the potential of AI to overcome some of professionals biggest pain points.” said Steve Hasker, president and CEO, Thomson Reuters. “Through the application of AI to perform more mundane tasks, professionals have the unique opportunity to address human capital issues such as job satisfaction, well-being, and work-life balance. This will in turn unlock time for professionals to focus on complex work that adds value to their client’s needs.”
View of video of CEO Steve Hasker speaking about the Future of Legal Professionals at this Link.
One interesting feature of this study is a use of sentiment analysis for measuring and representing the impact of AI. Here is an expample
• Optimism for productivity: 45% of professionals pin their biggest AI aspirations on improved productivity, expecting benefits for their talent, customers, and environment.Continue Reading Thomson Reuters Releases Report on Impact of AI of Future of Legal Professionals.
This survey is intended to gather feedback on both products and projects which you started or stopped during the past year. I had added additional questions related to the emergence of generative AI.
Please take a few minutes to respond to the survey at this link. The results will be summarized and posted here in…
Today LexisNexis is announcing that their soon to be launched AI powered solutions will be integrated into Microsoft 365. The product integrations include– Lexis+®, Lexis ® Connect, Lexis ® Create, and Lexis ® Create Plugin with Microsoft 365 Copilot. Both companies are committed to providing legal professionals with “intelligent, AI-powered tools, enhanced capabilities, and more efficient, guided workflow experiences” inside the suite of Microsoft products where they currently work: Microsoft Outlook, Word, and Teams. Back in May Lexis announced two AI initiatives a commercial preview and the AI Insider Program as well as plans for incorporating generative AI into their product. Lexis announced its commitment to launching GPT enabled solutions with the Microsoft Azure Open AI Service which has already been rolled out to customers via Lexis+.
I recall Lexis as having a long history of integrations with Microsoft products. According to Jeff Pfeifer, LexisNexis Chief Product Officer Canada, UK and USA. “The company began working closely with Microsoft in the 1990s when we acquired the Jurisoft product line. These products were among the first legal market tools that delivered bespoke formatting tools integrated with Word. These solutions later evolved to become Lexis for Microsoft Office and later still, Lexis Create. Lexis Create is our first solution built entirely for the Microsoft 365 platform, a key technology enabler for delivery of generative AI in Word, Outlook and Teams. Our customers can expect integration of generative AI capabilities in Lexis Create in Q3 of this year and in Lexis Connect in Q4.”
Jeff Reihl, CTO of LexisNexis Legal & Professional is quoted in the press release “Microsoft and LexisNexis have a long history of collaboration, and we’re excited about how our Microsoft-integrated products will help improve the lives and work product of legal professionals. Lexis Connect, Create and Copilot truly embody our strategy of creating a fully integrated ecosystem, inserting world-class legal data, content and technologies directly into attorney workflows. To enhance this, we’re incorporating professional-grade generative AI capabilities into our current and future products to elevate legal work and help lawyers be more efficient at their jobs.”
LexisNexis Products Integrated with Microsoft include:
- Lexis+: Azure OpenAI Service has been rolled out to customers via Lexis+.
NetDocuments, a native cloud Document Management System is jumping into the Generative AI market for Legal with is announcement of ndMAX. The company plans a suite of generative AI-powered products designed to streamline the entire legal workflow based on practice group needs.
According to the press release ndMAX “enables law firms and legal teams to securely and responsibly apply cutting-edge AI to their own documents and data in order to extract business intelligence and generate novel content.”
On July 6th Wolters Kluwer and Above the Law released a survey Generative AI in the Law: Where Could This All Be Headed? The survey queried lawyers and other business professionals in the legal industry to assess the expected impact of Generative AI on the Legal Profession. It seems that every day there is a survey or a webinar offering to answer the big question – can AI replace lawyers and other allied legal business professionals? It is a kind of anticipatory l marketing – lets just plant a flag on “Planet AI.”
The long term impact of Generative AI may well be profound, but today there is no consensus on how soon or how dramatically it will impact the practice of law. The survey respondents suggests a pessimistic future for law librarians and knowledge professionals. I have heard it all before. For the past 20 years the end of law librarians was immanent and yet for those 20 years we have been at the forefront of introducing new technologies that eliminated some traditional work and made room for us to climb the value ladder…. analytics, insights, APIs….New roles in support of Generative AI testing are already obvious.
Librarians Invented Prompt Engineering One of the key challenges to using Generative AI is learning how to construct the right query to generate the best result. Well law libraries are already “prompt” experts. Their skills reach back to the early days of “dot command” platforms that practically required a programming language to extract research results. Prompt Engineering sounds a lot less demanding than the technologies we mastered in the past.
The Chief Query Officer In 2013, I predicted the rise of a role I called “The Chief Query Officer” writing that “In a Big Data world, advantage will be gained by asking better questions….In a Big Data world, every firm will be striving to be one question ahead of the competition……..And it will need to be the right question!” Librarians have mastered the “art of the Query.”.. step aside…
Key Findings of The Wolters Kluwer ATL Survey:
This coming Sunday I will participating in a panel at the American Association of Law Libraries Meeting and Conference in Boston. “Exploring the Opportunities & Risks of Generative AI” is sponsored by Wolters Kluwer. Ken Crutchfield, of Wolters Kluwer will moderate the panel which includes Vishal Agnihotri , of Alston & Bird and Courtney Toiaivao…