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The 2023 Wolters Kluwer Legal & Regulatory Future Ready Lawyer Survey Report includes insights from 700 legal professionals across the U.S. and nine European countries – namely Germany, the Netherlands, UK, Belgium, France, Italy, Spain, Poland, and Hungary. The survey shows noteworthy differences between the countries surveyed.

The report documents the broad awareness of Generative AI’s promise and an expectation of a speedy adoption of Gen AI solutions over the next twelve months. The responders don’t seem to recognize the “headwinds” which are likely to slow both adoption and impact. Top of mind is the ongoing economic uncertainty combined with firms’ need to address the ethical, IP, security and privacy issues associated with using GenAI in legal practice.

Although the key trends below include many issues which have been around for decades, I can’t help but wonder how many of these challenges will be improved or resolved was GenAI matures and becomes pervasive across the business and practice of law.

Key trends expected to have a significant impact on legal in the next three years:

  • Growing complexity of compliance areas
  • Increasing importance of legal technology
  • Ability to recruit and retain talent
  • Increased demand for specialization and a decline in generalist work
  • Law departments moving more work in-house (insourcing)
  • Greater price competition/new and alternative fee structures/cost-containment pressures
  • Growing impact of generative AI/ChatGPT
  • Coping with increased volume and complexity of information
  • Meeting changing client/company leadership expectations
  • Emphasis on improved efficiency/ productivity
  • Growth of alternative legal service providers (ALSPs), including expansion of Big Four into legal services

I thought the two most interesting sections of the report dealt with Generative AI and ESG.Continue Reading Wolters Kluwer Releases 2023 Future Ready Lawyer Report

On Thursday, September 14, 2023, Harbor is hosting the third annual Legal Information + Knowledge Services Conference (LINKS)— a full day of virtual thought leadership content especially curated for law firm information professionals.  Register and see full agenda HERE.

The conference is dedicated to exploring emerging issues, trends, and best practices to advance…

LexisNexis Legal & Regulatory  has released the results of its International Legal Generative AI Survey. The survey asked 7,950 lawyers, law students, and consumers across the U.S., U.K., Canada, and France about their overall awareness, its anticipated impact on the practice of law, use of generative AI, and expectations of adoption.

“Our survey confirms what we hear from customers all over the world every day, that they are excited about the potential of generative AI to help improve their productivity, efficiency, and overall business and practice of law,” said Mike Walsh, CEO of LexisNexis Legal & Professional. “Customer-driven innovation is core to the approach we take with product development, and LexisNexis is excited that our Lexis+ AI platform safely and securely provides critical generative AI tools to help legal professionals excel in their jobs.”

It is clear from the survey that relatively few lawyers have used Generative AI and I have to assume that even fewer have used it for their actual legal work. The market has become painfully aware of the “hallucinated cases” that can be generated using open source GPT Chat for legal research. Lexis Nexis will soon launch Lexis+ AI. All of its competitors (Thomson Reuters, Bloomberg Law, Wolters Kluwer, vLex) are laser focused on developing or launching Generative AI products that can not only drive efficiency but also address lawyers legitimate concerns regarding the ethics and security of these products.Continue Reading LexisNexis International Legal Generative AI Survey – In House Counsel  Expectations Will Drive Law Firm Adoption

This survey is intended to  gather feedback on both products and projects which you started or stopped during the past year. I had added additional questions related to the emergence of generative AI.

Please take a few minutes to respond to the survey at this link. The results will be summarized and posted here in…

In a prior post  I reported  survey results on products to be purchased in 2020 and 2021… which included a fairly broad spectrum of products. Major vendors Lexis, Westlaw, Bloomberg and Wolters Kluwer were evenly represented at the top of the list. There were dozens of additional products identified by one or two responders. Today I am reporting on responses to the survey results on cancellations which presents a dramatic contrast. One product stood alone  as the most likely to be cancelled. That product is Lex

Continue Reading The Dewey B Strategic 2020-21 Hits and Misses Survey – The Product Most Likely to be Cancelled is — Lex Machina

The 2020-2021 Dewey B Strategic Hits and Misses survey asked responders to identify products purchased in 2020 or to be purchased in 2021. Despite the financial concerns triggered by the pandemic, law firm librarians continued to consider new products. Some new products such as Westlaw Edge and Lexis + are often driven by an impeding contract renewal. Other product selections are  driven by  practice demands as well as a desire to remain competitive by introducing innovative solutions and enhance productivity.

The Top Products Four was the magic number this year. Each of the top vote getters were identified by 4 responders as new purchases.
Continue Reading The Dewey B Strategic 2020-21 Hits and Misses Survey: What Research, KM/Workflow and Analytics Products are Readers Buying?

Preview the 2020 Benchmarking + Legal Information Services (BLISS) Survey results, learn how leading law firm libraries are using data to plan for 2021 and receive a special pandemic report.

The program will be facilitated  by HBR Director Colleen Cable. I will be joined by two large law colleagues for a lively discussion of how

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Next Sunday July 14th,  I will be moderating a Hot Topic: Embracing Sustainable Innovation Initiatives to Build a Future-Focused Library.   panel (11:30am in Washington, DC at the American Association of Law Libraries (AALL) Annual  Meeting and Conference. Ron Friedmann, (LAC), Marlene Gebauer (Greenberg Traurig) and Darrin Fox (University of Oklahoma) will be discussing…

Westlaw Edge Analytics was  voted best new analytics product in the 2018-2019 Dewey B Strategic Hits and Misses survey of DBS readers. Runners Up Included  Lexis Context 2nd, Bloomberg Law Attorney Analytics 3rd, Fastcase Docket Alarm 4th and Lex Machina Contracts module 5th place respectively.  Gavelytics deserves honorable mention as the product receiving the most …