Wolters Kluwer Legal & Regulatory U.S. showcased a portfolio of new and recently enhanced solutions for legal professionals at the 2022 American Association of Law Libraries (AALL) Annual Meeting and Conference, in Denver last week. New tools include a Dashboard for VitalLaw Law & Regs, Sharepoint integration, Securities Enforcement Analyzer and an Arbitrator and Awards Analyzer.

“The demand for legal technology is being driven by the information explosion and increased regulation, putting more pressure on legal professionals across the country,” said Ken Crutchfield, Vice President & General Manager of Legal Markets for Wolters
Continue Reading Wolters Kluwer Releases Sharepoint Integration, New Dashboard and Previews Analyzers At AALL

60% of DBS Survey Responders Say Legal Research/Tech Company Customer Support Has Declined in Past 10 Years.

In March I conducted a reader survey to explore the current state of customer service in the legal publishing and technology market. The Survey was open from March 3rd to March 11th. The reader response was somewhat overwhelming.  Not only did 169 readers respond to the 5 question survey but the majority of responders took the time to provide thoughtful responses to open ended questions about the improvement or decline in service.

I was inspired to conduct this survey by my own observations of and participation in the legal information and technology market from its infancy in the 1980’s when online caselaw was an adjunct to print — through today’s market where text has been transformed into data,
Continue Reading Legal Research Platforms Customer Service Survey – Customer Support in a Freefall

Wolters Kluwer Legal & Regulatory U.S. has launched additional analytics and visualization in  IPO Vital Signs on RBsource Filings. The  new features offer interactive tables and graphics for  the visualization of IPO metrics. The interactive graphics  enable users to drill down to subsegments of the market or activity by specific law firms.

“The IPO market continues to show strong activity in 2022, and as new regulations and disclosure requirements are emerging and impacting the space, we want to provide our customers with efficient access to actionable information to enable a seamless IPO
Continue Reading Wolters Kluwer Bulks Up IPO Vital Signs With Analytics, Visualizations and SPAC Insights

Today Wolters Kluwer Legal & Regulatory U.S.  relaunched the Manual IP within Kluwer IP Law. Manual IP is  a powerful “how to” guide for compliance explaining the IP procedures and laws  for Intellectual Property application in 238 jurisdictions. The innovative redesign of Manual IP  allows IP professionals to quickly locate specific procedural answers.

“For IP professionals, having access to the correct information in a quick and efficient manner is crucial, and as a customer-centric organization, we are committed to delivering resources and content at the point of need,” said David Bartolone, Vice President and
Continue Reading Wolters Kluwer Launches Manual IP for International IP Filings and Compliance

Better late than never. Here is my retrospective of top 2021 Dewey B Strategic posts.  The top stories reflect a wide swath of issues including rebranding, mergers, innovation, service disruptions, product realignments, launches, workflow and analytics. In looking at the list I am shocked to see that there is no reference at all to COVID-19.

Wolters Kluwer Legal & Regulatory U.S.    is releasing significant enhancements to the Arbitrator Tool and a new Relationship Assessment Tool within Kluwer Arbitration Practice Plus (KAPP).

Locating information on arbitrators and arbitration awards has always been a challenge.  Wolters Kluwer continues to build out their unique international arbitration platform with new content and functionality to provide new transparency and insights in this specialized area of practice.

The new features leverage machine learning and AI to provide lawyers with new insights for selecting and assessment of international arbitrators.

KAPP  which launched in 2019, is an enhancement to  the Kluwer Arbitration platform. The Arbitrator Tool within KAPP will provide data-
Continue Reading Wolters Kluwer Launches Data-Driven Insights on International Arbitrators

Courtroom Insight which helps law firms jumpstart knowledge management projects aimed at collecting internal intelligence on expert witnesses, judges and arbitrators has just announced a new alliance with Wolters Kluwer. Wolters Kluwer which publishers the premier international arbitration product will allow Kluwer Arbitration subscribers to  integrate content from Courtroom Insight with Wolters Kluwer Arbitration content.

Today marks the official launch of Wolters Kluwer  Legal & Regulatory US  VitalLaw platform. Last week I posted about the practical impact of this change on law librarians and knowledge managers.  VitalLaw offers a new and expanded version of Cheetah. Customers will benefit from a new dashboard; comprehensive federal and state laws and regulations for