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Wolters Kluwer Products Back Online: Ending Their Terrible, Horrible, No Good, Very Bad Week

By Jean O'Grady on May 13, 2019

It was only a week ago today that  I reported that international publishing giant Wolters Kluwer took all their products offline after malware was detected in one of their systems.  Today the U.S.  Legal & Regulatory division sent the message below to their customers which provides more context to the situation they were facing. I…

Wolters Kluwer Malware Update: RBSource and M & A Clause Analytics Back Online Tomorrow At 10 am est.

By Jean O'Grady on May 9, 2019

Having lived through a cyber-attack in a large organization myself – I am pleasantly surprised to see that Wolters Kluwer  Legal and Regulatory has made such speedy progress getting their products back online in less than a week. Cheetah their main legal and regulatory platform was back online this morning after 3 days offline. Tomorrow…

Wolters Kluwer Responds: Malware Attack Started Monday May 6th – Not Friday May 3rd — Help Numbers Back Up

By Jean O'Grady on May 8, 2019

On Monday I posted about a malware incident which caused Wolters Kluwer to take all their products offline. Last night I commented about a post on the Krebs on Security website which indicated that the author had noted suspicious write-able files  on the Wolters Kluwer Tax & Accounting  software Website last Friday.

Linda Gharib, Director,…

Did Wolters Kluwer Know About the Malware Attack Last Friday?

By Jean O'Grady on May 8, 2019

Most of Wolters Kluwer Legal and Regulatory products including the  Cheetah platform  and RBSource  have been offline for more than twenty four hours. To make matters worse – customer can’t reach them.  All of their phone and communication systems have been offline.  Their customer service number rings and rings —no answer – there have been…

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*Hat tip to Melville Dewey, 19th century efficiency reformer, founder of the first School of Library Economy, and inventor of the eponymous decimal classification system based on Sir Francis Bacon's outline of human knowledge.

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About Jean O'Grady

Jean P. O'Grady has over 30 years of experience developing strategic information initiatives for Am Law 100 law firms.

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